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Payment Card
Industry Data
Security Standards |
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Protect Your
Cardholder Data. |
Frequently Asked Questions
Are all Merchants and
Service Providers required
to comply with the PCI DSS?
Yes. All entities (merchants
or service providers) that
store, process, or transmit
cardholder data must comply
with the PCI DSS. The
requirements apply to all
acceptance channels
including retail
(brick-and-mortar),
mail/telephone order (MOTO)
and eCommerce. Validation
requirements vary depending
on the number of
transactions an entity
processes.
Is this
a one time requirement?
No. PCI DSS compliance is an
ongoing process. Validation
actions vary depending on
the actual number of
transactions you process.
However, the credit card
associations require all
merchants to comply with PCI
DSS at all times. There are
two main components of
validation for level 2 and 3
merchants:
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What is the PCI
Self-Assessment
Questionnaire?
The
PCI Self-Assessment
Questionnaire is
a list of questions
used to assess your
compliance with the
requirements of the
PCI DSS. The
questionnaire
includes questions
about your policies,
procedures,
administrative
controls, access
controls and
physical security
measures as they
pertain to those
systems that store,
process or transmit
cardholder data.
What is a
Vulnerability Scan?
A vulnerability scan
is an automated scan
that assesses your
network from the
Internet to see if
you have any
vulnerabilities or
gaps that may allow
an unauthorized or
malicious user to
gain access to your
network and
potentially
compromise
cardholder data.
Is there a deadline
to be compliant?
Yes. However, these
deadlines depend on
your merchant level.
Your merchant level
is determined by the
number and type of
payment card
transactions you
process in a year.
What if my business
does not go through
this compliance
procedure?
If you do not comply
with the security
requirements of the
card associations,
you put your
organization at risk
of payment card
compromise.
PinnaclePay Merchant
Services and Chase Paymentech may also
pass fines levied by
the card
associations for
non-compliance on to
you.
Can our internal
staff validate our
compliance?
The card
associations require
that you use an
Approved Scanning
Vendor to perform
the quarterly
vulnerability scans.
However, your
internal staff can
complete the Annual
PCI Self-Assessment
questionnaire.
How long
will this take?
The length of the
process varies. Once
non-compliance
issues have been
identified, the
length of time it
takes an
organization to
implement solutions
to resolve the
issues will affect
the length of the
PCI DSS compliance
process. The length
of time also varies
depending on the
resolution and the
complexity of the
environment.
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